Hello

Silk art is a project which has been taken a step into in 2002 with the conversion of a little room of the house into a workshop by ipek kırım who later on created her handmade jewelry designs in it. With the participation of her little sisters in 2005 the establishment of Silk Art as a corporate has been started. When we come to 2009, Silk Art has grounded its foundation with a crew that is stronger and more creative.

At first, the main materials that has been worked with was mostly glass, wood, copper and natural stones. In a short span of time, with the growing admiration by all thanks to its authentic creations, silk art has continued with a wider diversity and added materials to its collections such as brass, bronze, silver, silk, leather, enamelling and so on. Silk Art uses these materials with a covering technique which is always in progress of developing into better. While the act of creation continues in the two workshops, these creations meet with their customers in the shop located in Galata. Silk Art has gained attention from a wide range of people including Europe with its unique designs. Since 2002, setting love, respect and genuinity as priorities Silk art continues to grow with retail, wholesale and e-commerce channels.

Frequently Asked Questions

In order to get the products you like from silkartshop.com, you must first throw the product or products you want in your basket. Once you have thrown it to your basket, click on the “Confirm Basket” button and then click “Buy” button. You can log in from the opened page or simply register with your e-mail address and your new silkartshop.com password and complete your order easily.

You can make your payment with your credit card. Your card information is protected by Garanti Bank 3D Sedecure payment system.

We often ship the products you purchase the same day. To be able to ship on the same day, you must place your order by 15:00 at the latest on weekdays. Orders placed after 15:00 and may remain the next business day.

Your cargo will be delivered in 1-3 working days according to your location. The cargoes of our customers in the mobile region (Village, Town, Town) may take up to 1 week according to the mobile region distribution interval.

Shipping companies will not allow you to open your cargo without delivering the products. Pick up your cargo, wait for the attendant, check your products, and then let him go. If there is a problem, send us your cargo back to us at the moment

Do not send the cargo officer without checking the product. Get a record and send your products back to us. After submitting, submit a new support request from the support center and let us know. You can change or request a refund. When the product arrives to us, you will be provided with a transaction according to your request. The product will be checked and if the problem you declare to us is found, your request for exchange or refund will be accepted.

You can make arbitrary exchange or refund. In such cases, you have to pay the shipping charges. If you wish to exchange, you must send it by paying the shipping charge. If you want a refund please send it to us without paying shipping charge. Send the products to us and create a support ticket from the support center. You must make a notification for the cargos and returns that come with the change request. Otherwise your cargo will not be accepted.

Change

100% Change

You can change the products you have purchased as you wish. If the product is not a defective product, you have to pay the shipping charges. If you pay the shipping fee, you can change the products as you wish. You must notify us of any changes. You can contact us by filling out the form or calling us. For exchanges, you must send the products to us via the incoming shipping company. When the products arrive to us you will be given a return.

Return

100% Returns

You can return the products you purchased within 7 days as you wish. Refunds will be refunded if the product is not defective product will be deducted from shipping costs. Refunds will be made upon receipt of the products. Your credit card or iban number will be refunded. In order to initiate a refund, you must send us a notification from the support center before shipping. You must complete the product return form. You can use the button below.

Menü
Çıkış

Benim Sepetim

Viewed

Recently Viewed

Çıkış

Kategoriler